インソース（6200） – KPI (Key Performance Indicators) Progress Report for May,2022 -Times of On-Site training conducted(133.5%YoY)/Attendees at Open Seminars(134.9%YoY)

June 1, 2022 Insource Co., Ltd. Takayuki Funahashi Representative Director, President and CEO (Code number: 6200, Prime Market of the Tokyo Stock Exchange) To Whom It May Concern, Disclaimer: This document is a translation of the Japanese original for reference purposes only. KPI (Key Performance Indicators) Progress Report for May, 2022 -Times of On-Site training conducted (133.5% YoY)/ Attendees at Open Seminars (134.9% YoY) Insource today announced KPI (Key Performance Indicators) Progress Report for May, 2022. 1.Training Business In May 2022, due to the increased demand for training, the number of On-Site Training conducted was 1,155 times (133.5% YoY ), of which online training was 385 times (composition ratio:33.3%). The number of attendees at Open Seminars was 6,864 (134.9% YoY), of which online attendees were 5,760 (composition ratio:83.9%). The number of On-Site training increased due to an upward trend in face-to-face training for both public and private sectors, resulting in 290 YoY increase in total, 396 YoY for face-to-face training. (1) Monthly number of On-Site Training conducted (Unit: time) FY2022 December January February March April May Number of trainings conducted (109.7%) (139.4%) (110.6%) (97.2%) (111.2%) (133.5%) 1,341 (+119) 1,034 (+292) 629 (+151) 565 (+126) 42 (+3) 44 (+10) 1,082 (+104) 760 (+125) 48 (▲5) 868 (▲25) 473 (▲43) 34 (▲12) 1,937 (+195) 538 (▲91) 68 (▲6) 1,155 (+290) 385 (▲106) (33.3%) 39 (+1) (YoY) (YoY) (YoY) (Composition ratio) (46.9%) (54.6%) (70.2%) (54.5%) (27.8%) Conducted online DX related training※ *Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings (2) Monthly number of attendees at Open Seminars (Unit: attendee) FY2022 Number of attendees (YoY) December January February March April May 8,172 (+771) 6,537 7,498 8,170 (+1,286) (+1,018) (+1,451) 10,817 (+984) 6,864 (+1,775) (110.4%) (124.5%) (115.7%) (121.6%) (110.0%) (134.9%) Conducted online 7,096 5,709 6,896 7,442 (YoY) (+1,962) (+1,266) (+1,198) (+2,632) (Composition ratio) (86.8%) (87.3%) (92.0%) (91.1%) (65.9%) DX-related trainings (YoY) 1,007 (+436) 889 914 (+560) (+455) 1,065 (+445) *Consolidated subsidiaries are included. 7,113 (+579) 1,256 (+312) 5,760 (+1,474) (83.9%) 706 (+222) 2. IT Services Business The number of paid subscribers for Leaf (HR support system) reached 488 (+6 MoM) organizations and the number of its users increased to 1,993,127 (+15,015 MoM). The cumulative number of orders delivered for Stress Check Support Service significantly increased to 392 since the beginning of the fiscal year (+94 YoY) due to an increase in demand for switching from industrial doctors to stress check providers, mainly in small and medium-sized companies. (1) “Leaf (HR support system)”: Total number of paid subscribers (organizations) December January February March April May FY2021 (Unit: organization) No. of users 1,848,770 1,873,705 1,914,250 1,932,964 1,978,112 1,993,127 No. of paid subscribers(organizations) (MoM) (Changes from end of previous FY) No. of customization Total no. since the beginning of FY Web conversion service for appraisal forms (MoM) No. of orders delivered (by month) Cumulative no. of orders delivered * since the beginning of FY No. of orders to be delivered (YoY) (By month) 432 (+6) (+20) 17 134 (+4) 67 102 (+46) 235 (+23) 442 (+10) (+30) 24 135 (+1) 53 155 (+55) 207 (+26) 450 (+8) (+38) 41 136 (+1) 74 229 (+75) 149 (+13) 470 (+20) (+58) 90 151 (+15) 151 380 (+93) 19 (+5) 482 (+12) (+70) 99 152 (+1) 7 387 (+95) 25 (+3) *The number of customizations shows the number of organizations that add their own functions when implementing Leaf. *Figures above are calculated at the end of each month. (2) Stress Check Support Service: Number of orders delivered and orders to be delivered December January February March April May FY2021 (Unit: organization) *Note that after clients’ inspection, the actual sales will be counted. *This service has the highest number of deliveries in March every year. *The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021. 488 (+6) (+76) 105 154 (+2) 5 392 (+94) 39 (▲1) 3. e-Learning/video Business Regarding profitable contents (outright purchases) of e-learning and video, contents such as how to create easy-to-understand documents for young people sold very well. Rental users increased solidly, mainly the contents related to harassment prevention for both public and private sectors. (1) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold (Unit: ID) (Unit: Content) No. of video contents sold (Outright purchase) *By month December January February March April May FY2021 105 105 212 552 221 68 Cumulative no. since the beginning of FY (169.4%) (131.3%) (198.1%) (227.2%) (81.3%) (87.2%) No. of rental viewers *by month 1,340 1,136 1,450 1,177 1,137 543 Cumulative no. of rental viewers since the beginning of FY STUDIO (e-Learning) (416.1%) (422.3%) (232.4%) (119.5%) (194.7%) (62.9%) (MoM) 58,085 (+528) 58,584 (+499) 60,791 (+2,207) 61,115 (+324) 62,823 (+1,708) 64,370 (+1,547) *Calculation takes place at the end of every month. *The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021. 4. Client base The total number of registered WEBinsource clients increased to 17,675 (+230 MoM) organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year. (1) WEBinsource: Total number of subscribers (organizations) FY2021 (Unit: organization) December January February March April May 219 16,690 (37.2%) 255 16,945 276 17,221 224 17,445 (47.8%) (59.3%) (68.6%) 230 17,675 (78.2%) No. of new subscribers No. of accumulated subscribers 256 16,471 (28.0%) (Progression rate：%) *Figures above are calculated at the end of each month. 5. Contents development The number of new contents developed was 28 for training (On-Site training) and 16 for e-learning. We have set a target of 300 for training and 210 for e-learning for FY2021, and we are taking steady steps toward the target. (1) Number of new contents developed (Unit： training, video) FY2021 December January February March April May No. of new contents for On-Site training since the beginning of FY No. of new contents for e-learning since the beginning of FY (Progression rate：%) (27.0%) (36.3%) (43.7%) (54.0%) (64.3%) (73.7%) 27 81 14 48 28 109 19 67 22 131 30 97 31 162 17 114 31 193 16 130 28 221 16 146 (Progression rate：%) (22.9%) (31.9%) (46.2%) (54.3%) (61.9%) (69.5%) ◇New training contents released in May (28 trainings) OA/IT skills Improvement of motivation For managers to understand how 11 Overcome the barrier of “habituation” at work and continue Python can improve business efficiency Methods of work to grow Communication Learn how to work with the spirit of toughness and Create a psychologically safe workplace through good flexibility Sales Learn from the Art of war to build sales strategy Time management communication Planning skills Service Design Workshop Promotion of Diversity For short-time workers to know how to achieve results in a For managers to have good communication skills to avoid limited amount of time Career Proactive career development ◇New videos released in May (16 videos) unintentional remarks in the era of diversity For managerial positions Dispatch assessors for divisional management development Global diversity Leadership How to face the SDGs and climate change as enterprises Basic Teamwork – 4 points to increase engagement Risk Management and Compliance Managerial positions and management About the Law for the Elimination of Discrimination How to manage time, team and risk as a playing manager How to increase the rate of successful contracts Basic and practical techniques for work guidance Development of Subordinates Communication Create a psychologically safe workplace through good communication with subordinates Data analysis and IT skills Health Care How to create PowerPoint documents that impress people Create a dynamic workplace through work engagement 2 2 1 1 3 2 1 1 1 against Persons with Disabilities Sales Communicating Skills Avoid unconscious bias 5 2 2 1 1 3 2 1 1 1 (For reference) KPI (Key Performance Indicators) and Performance Correspondence Chart Performance Related KPIs Monthly performance ・Times of On-Site trainings conducted (Composition ratio of Sales in FY2020: 50.6%) ・Attendees at Open Seminars (Composition ratio of Sales in FY2020:24.4%) ・Organizations and users of Leaf (Composition ratio of Sales in FY2020:13.6%) ・Number of e-learning and videos sold (Composition ratio of Sales in FY2020:11.4%) Several months to 6 months ・Number of registered WEBinsource clients WEBinsource is our entry level product for new customers, who are potential to purchase a variety of our services. The number of new registrations is an indicator of sales activity and a leading performance indicator for the next few 6 months to 2 or 3 years months to six months. ・Number of new contents developed The increase in the number of trainings and e-learning videos and other contents developed will contribute to long-term growth of the company. It does not realize significant sales immediately, but rather contributes to business performance six months to two or three years afterwards. We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos. The preliminary figures above may differ from the upcoming financial statements. This information is created with the utmost caution, but we do not fully guarantee its accuracy. 【Inquiries】 Insource Co., Ltd. https://www.insource.co.jp/en/ir/index.html (For media interviews /PR/ Service) CEO Office (PIC: Asai & Ishiwata) Send an email at info_ir@insource.co.jp