インソース（6200） – KPI(Key Performance Indicators) Progress Report for April, 2022

To Whom It May Concern, Disclaimer: This document is a translation of the Japanese original for reference purposes only. May 2, 2022 Insource Co., Ltd. Takayuki Funahashi Representative Director, President and CEO (Code number: 6200, Prime Market of the Tokyo Stock Exchange) KPI (Key Performance Indicators) Progress Report for April, 2022 -Times of On-Site training conducted (111.2% YoY)/ Attendees at Open Seminars (110.0% YoY) Both reached a record high and Open Seminars reached 10,000 attendees in a month for the first time Insource today announced KPI (Key Performance Indicators) Progress Report for April, 2022. 1.Training Business In April 2022, the number of On-Site Training conducted was 1,937 times(111.2% YoY ), of which online training was 538 times (composition ratio:27.8%). The number of attendees at Open Seminars was 10,817(110.0% YoY ), of which online attendees were 7,113 (composition ratio:65.9%). Both reached a record high and attendees at Open Seminars reached 10,000 in a month for the first time. In addition, April is the season for new employee training, and face-to-face training increased due to the strong need for practical instruction such as etiquette training. (1) Monthly number of On-Site Training conducted (Unit: time) FY2021 November December January February March April Number of trainings conducted (YoY) 1,795 (116.9%) 1,341 1,034 (109.7%) (139.4%) 1,082 (110.6%) 868 (97.2%) 1,937 (111.2%) Conducted online DX related training※ (YoY) (47.8%) (46.9%) (54.6%) (70.2%) (54.5%) (27.8%) 858 48 629 42 565 44 760 48 473 34 538 68 *Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings (2) Monthly number of attendees at Open Seminars (Unit: attendee) FY2021 November December January February March April Number of attendees Conducted online (YoY) 8,555 (114.0%) 7,378 8,172 (110.4%) 7,096 6,537 (124.5%) 5,709 7,498 (115.7%) 6,896 8,170 (121.6%) 7,442 10,817 (110.0%) 7,113 (Composition ratio) (86.2%) (86.8%) (87.3%) (92.0%) (91.1%) (65.9%) DX-related trainings 837 1,007 889 914 1,065 1,256 *Consolidated subsidiaries are included. 482 (+12) (+70) 99 152 (+1) 2. IT Services Business The number of paid subscribers for Leaf (HR support system) reached 482 (+12 MoM) organizations and the number of its users increased to 1,978,112 (+45,148 MoM). The cumulative number of orders delivered for Stress Check Support Service significantly increased to 387 since the beginning of the fiscal year (+95 YoY). (1) “Leaf (HR support system)”: Total number of paid subscribers (organizations) November December January February March April FY2021 (Unit: organization) No. of paid subscribers (organizations) (MoM) (Changes from end of previous FY) No. of users No. of customization * Total no. since the beginning of FY Web conversion service for appraisal forms (MoM) 1,826,620 1,848,770 1,873,705 1,914,250 1,932,964 1,978,112 470 (+20) (+58) 90 151 (+15) 426 (+6) (+14) 5 130 (+1) 26 35 (+21) 280 432 (+6) (+20) 15 134 (+4) 67 102 (+46) 235 442 (+10) (+30) 24 135 (+1) 53 155 (+55) 207 450 (+8) (+38) 41 136 (+1) 74 229 (+75) 149 151 380 7 387 (+93) (+95) 19 21 *The number of customizations shows the number of organizations that add their own functions when implementing Leaf. *Figures above are calculated at the end of each month. (2) Stress Check Support Service: Number of orders delivered and orders to be delivered November December January February March April FY2021 (Unit: organization) No. of orders delivered (by month) Cumulative no. of orders delivered * since the beginning of FY (YoY) No. of orders to be delivered (By month) *Note that after clients’ inspection, the actual sales will be counted. *This service has the highest number of deliveries in March every year. *The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021. 3. e-Learning/video Business Regarding profitable contents (outright purchases) of e-learning and video, DX-related contents sold very well. Rental users increased solidly, especially those for contents aimed at new and young employees, such as business etiquette and business writing courses. (1) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold (Unit: ID) (Unit: Content) November December January February March April FY2021 94 105 105 212 552 221 No. of video contents sold (Outright purchase) *By month No. of rental viewers *by month Cumulative no. of rental viewers since the beginning of FY STUDIO (e-Learning) Cumulative no. since the beginning of FY (276.5%) (169.4%) (131.3%) (198.1%) (227.2%) (81.3%) 1,560 1,340 1,136 1,450 1,177 1,137 (292.1%) (416.1%) (422.3%) (232.4%) (119.5%) (194.7%) (MoM) 57,557 (+445) 58,085 (+528) 58,584 (+499) 60,791 (+2,207) 61,115 (+324) 62,823 (+1,708) *Calculation takes place at the end of every month. *The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021. 4. Client base The total number of registered WEBinsource clients increased to 17,445 (+224 MoM) organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year. (1) WEBinsource: Total number of subscribers (organizations) FY2021 (Unit: organization) November December January February March April 256 16,471 (28.0%) 219 16,690 (37.2%) 255 16,945 (47.8%) 276 17,221 (59.3%) 224 17,445 (68.6%) No. of new subscribers No. of accumulated subscribers 204 16,215 (17.4%) (Progression rate：%) *Figures above are calculated at the end of each month. 5. Contents development The number of new contents developed was 31 for training (On-Site training) and 16 for e-learning. We have set a target of 300 for training and 210 for e-learning for FY2021, and we are taking steady steps toward the target. (1) No. of new contents developed (Unit： training, video) FY2021 November December January February March April No. of new contents for On-Site training since the beginning of FY No. of new contents for e-learning since the beginning of FY (Progression rate：%) (18.0%) (27.0%) (36.3%) (43.7%) (54.0%) (64.3%) 27 54 20 34 27 81 14 48 28 109 19 67 22 131 30 97 31 162 17 114 31 193 16 130 (Progression rate：%) (16.2%) (22.9%) (31.9%) (46.2%) (54.3%) (61.9%) ◇New training contents released in April (31 trainings) OA/IT skills Introductory training on algorithms in Python For female manager candidates Harassment prevention Harassment Prevention using Adlerian psychology and As a player-manager to lead a team Narrative communication through telling stories Deepen self-understanding by utilizing characteristic testing Mentor Management Career tools For Managers 6 3 2 2 1 1 1 1 1 communication Communication Marketing of GAFA Compliance violations Mental health Corporate strategy workshop -learn from business models (For general employees) Compliance training to eliminate Health management promotion training to enhance Employee Engagement Improvement of Motivation Work in a positive manner under Planned Happenstance Theory Sales Adapt to environmental changes and promote reform Subordinate guidance and OJT related Understand the skills of your subordinates and set goals Evaluation （(For large enterprises) How to become a good evaluator How to work Cooperate with team members Coordination skills Basic account management for corporate sales Asking questions to improve internal coordination skills For special industry For new and young people (For the insurance industry) Customer-oriented talking skills Improve work skills and make progress 3 2 2 1 1 1 1 1 1 3 1 1 1 ◇New videos released in April (16 videos) Risk Management and Compliance Leadership Latest Personal Information Protection and Information Be next generation leader Security Improve work efficiency Knowledge management to standardize business Budget and execution management Administration/Management Career Design for workers in 30s Project management to achieve team goals Basic business model planning to have the ability to finish Begin business model planning Coordination Ability Thinking skills Etiquette and work basics Communication by Hou-Ren-Sou (Report, contact, 4 3 1 1 1 operations Career Work Skills the job. consult) We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos. The preliminary figures above may differ from the upcoming financial statements. This information is created with the utmost caution, but we do not fully guarantee its accuracy. 【Inquiries】 Insource Co., Ltd. https://www.insource.co.jp/en/ir/index.html (For media interviews /PR/ Service) CEO Office (PIC: Asai & Ishiwata) Send an email at info_ir@insource.co.jp