インソース（6200） – KPI (Key Performance Indicators) Progress Report for March,2022

To Whom It May Concern, Disclaimer: This document is a translation of the Japanese original for reference purposes only. April 1, 2022 Insource Co., Ltd. Takayuki Funahashi Representative Director, President and CEO (Code number: 6200, The First Section of the Tokyo Stock Exchange) KPI (Key Performance Indicators) Progress Report for March, 2022 -E-learning content sales (220% YoY) / Paid subscribers of Leaf (+ 20 organizations MoM)/ Times of On-Site training conducted (97.2% YoY)/ Attendees at Open Seminars (121.6% YoY) Insource today announced KPI (Key Performance Indicators) Progress Report for March, 2022. 1.Training Business In March 2022, both On-Site training and Open Seminars for private companies performed well due to the growing needs for DX training. On the other hand, trainings for public sector remained affected by the 6th wave of COVID-19, resulting in 30 cases of postponement or cancellation of On-Site training. The number of On-Site Training conducted was 97.2% YoY to 868 times, of which online training were 473 times (composition ratio was 54.5%). The number of attendees at Open Seminars increased to 121.6% YoY to 8,170, of which online attendees were 7,442 (composition ratio was 91.1%). (1) Monthly number of On-Site Training conducted (Unit: time) FY2021 October November December January February March Number of trainings conducted 1,671 1,795 1,341 1,034 1,082 868 (110.2%) (116.9%) (109.7%) (139.4%) (110.6%) (97.2%) Conducted online 834 858 629 565 760 473 DX related training※ 62 48 42 44 48 34 *Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings (49.9%) (47.8%) (46.9%) (54.6%) (70.2%) (54.5%) (YoY) (YoY) (2) Monthly number of attendees at Open Seminars (Unit: attendee) FY2021 October November December January February March Number of attendees 7,713 8,555 8,172 6,537 7,498 8,170 (YoY) (107.0%) (114.0%) (110.4%) (124.5%) (115.7%) (121.6%) Conducted online 6,647 7,378 7,096 5,709 6,896 7,442 (Composition ratio) (86.2%) (86.2%) (86.8%) (87.3%) (92.0%) (91.1%) DX-related trainings 806 837 1,007 889 914 1,065 *Consolidated subsidiaries are included. 2. IT Services Business The number of paid subscribers for Leaf (HR support system) reached 470 (+20 MoM) organizations and the number of its users increased to 1,932,964 (+18,714 MoM). The cumulative number of orders delivered for Stress Check Support Service significantly increased to 379 since the beginning of the fiscal year (+92 YoY). (1) “Leaf (HR support system)”: Total number of paid subscribers (organizations) October November December January February March FY2021 (Unit: organization) 1,800,591 1,826,620 1,848,770 1,873,705 1,914,250 1,932,964 No. of paid subscribers (organizations) (MoM) (Changes from end of previous FY) No. of users No. of customization * Total no. since the beginning of FY Web conversion service for appraisal forms (MoM) No. of orders delivered (by month) Cumulative no. of orders delivered * since the beginning of FY (YoY) No. of orders to be delivered (By month) 420 (+8) (+8) 2 129 (+1) 9 9 (+1) 235 426 (+6) (+14) 5 130 (+1) 26 35 (+21) 280 432 (+6) (+20) 15 134 (+4) 67 102 (+46) 235 442 (+10) (+30) 24 135 (+1) 53 155 (+55) 207 450 (+8) (+38) 41 136 (+1) 74 229 (+75) 149 *The number of customizations shows the number of organizations which add their own functions when implementing Leaf. *Figures above are calculated at the end of each month. (2) Stress Check Support Service: Number of orders delivered and orders to be delivered October November December January February March FY2021 (Unit: organization) *Note that after clients’ inspection, the actual sales will be counted. *This service has the highest number of deliveries in March every year. *The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021. 470 (+20) (+58) 90 151 (+15) 150 379 (+92) 15 3. e-Learning/video Business Regarding profitable contents (outright purchases) of e-learning and video, sales to both private and public sectors significantly increased due to the demand of fiscal year-end. Especially contents related to the Comprehensive Labor Policy Promotion Law, the Child Care and Family Care Leave Law, and the Comprehensive Promotion of Women’s Activity law are very popular because they are updated according to the latest law revisions in April. (1) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold (Unit: ID) (Unit: Content) October November December January February March FY2021 72 94 105 105 212 552 No. of video contents sold (Outright purchase) *By month No. of rental viewers *by month Cumulative no. of rental viewers since the beginning of FY STUDIO (e-Learning) Cumulative no. since the beginning of FY (38.1%) (276.5%) (169.4%) (131.3%) (198.1%) (227.2%) 1,238 1,560 1,340 1,136 1,450 1,177 (529.1%) (292.1%) (416.1%) (422.3%) (232.4%) (119.5%) (MoM) 57,112 (+2,438) 57,557 (+445) 58,085 (+528) 58,584 (+499) 60,791 (+2,207) 61,115 (+324) *Calculation takes place at the end of every month. *The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021. 4. Client base The total number of registered WEBinsource clients increased to 17,221 (+276 organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year. (1) WEBinsource: Total number of subscribers (organizations) FY2021 (Unit: organization) October November December January February March 204 16,215 (17.4%) 256 16,471 (28.0%) 219 16,690 (37.2%) 255 16,945 (47.8%) 276 17,221 (59.3%) No. of new subscribers No. of accumulated subscribers 213 16,011 (8.9%) (Progression rate：%) *Figures above are calculated at the end of each month. 5. Contents development The number of new contents developed was 31 for training (On-Site training) and 17 for e-learning. We have set a target of 300 for training and 210 for e-learning for FY2021, and we are taking steady steps toward the target. (1) No. of new contents developed (Unit： training, video) FY2021 October November December January February March No. of new contents for On-Site training since the beginning of FY No. of new contents for e-learning since the beginning of FY (Progression rate：%) (9.0%) (18.0%) (27.0%) (36.3%) (43.7%) (54.0%) 27 27 14 14 27 54 20 34 27 81 14 48 28 109 19 67 22 131 30 97 31 162 17 114 (Progression rate：%) (6.7%) (16.2%) (22.9%) (31.9%) (46.2%) (54.3%) ◇ New training contents released in March (31 trainings) For students and job candidates For Managers Understand the relationship between the SDGs and companies to Unlearning to prevent rigid thinking and aim to new Key points to conduct effective one-to-one interviews benefit job hunting activities OA/IT skills Basic training about Microsoft Forms How to Work growth SDGｓ Management Strategy Training -Raising Corporate Value through SDGs Management Motivation Training Using Behavioral Economics in Specific Scenes Document Preparation How to create an impressive PowerPoint presentation – Design from the other person’s perspective Planning Skills To improving Customer Value CS & Reception How to serve wealthy people Presentation PowerPoint Presentation Training for Beginners 4 3 3 2 1 1 1 1 Learn from great people how to deal with work Career View transfers as an opportunity for growth Subordinate guidance and OJT related Diversity Promote diversity to enhance competitiveness Communication Improving psychological safety through positive communication Business Documents How to teach subordinates about proper business writing Work style reform and 1 productivity improvement How to work more efficiently For new and young employees How to enhance communication for remote work 3 3 2 2 1 1 1 1 ◇New videos released in March (17 videos) DX（Data analysis/IT skills） Learn Python Writing skills Business writing skills Health Care Self-control to maximize ability Thinking skills How to design and develop products for customers 5 3 2 1 Subordinate development How to conduct one-on-one interviews Global diversity How to balance with work and childcare or nursing care Leadership Four Types of Leadership 3 2 1 We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos. The preliminary figures above may differ from the upcoming financial statements. This information is created with utmost caution, but we do not fully guarantee the accuracy. 【Inquiries】 Insource Co., Ltd. https://www.insource.co.jp/en/ir/index.html (For media interviews /PR/ Service) CEO Office (PIC: Asai & Ishiwata) Send an email at info_ir@insource.co.jp