インソース（6200） – KPI(Key Performance Indicators)Progress Report for January, 2022

To Whom It May Concern, Disclaimer: This document is a translation of the Japanese original for reference purposes only. February 1, 2022 Insource Co., Ltd. Takayuki Funahashi Representative Director, President and CEO (Code number: 6200, The First Section of the Tokyo Stock Exchange) KPI (Key Performance Indicators) Progress Report for January, 2022 – Increased in the number of On-Site Training conducted (139% YoY) and attendees at Open Seminars (124% YoY) & Good sales in e-Learning/video Business Insource today announced KPI (Key Performance Indicators) Progress Report for January, 2022. 1.Training Business In January 2022, due to the 6th wave of COVID-19, there were 90 postponement or cancellation of On-Site trainings, mainly at public sectors, but the impact is smaller than the 3rd wave in January last year. The educational demands of companies remains high, and the number of On-Site Training conducted increased to 139.4% YoY to 1,034 times, of which online training were 568 times (composition ratio was 54.6%). The number of attendees at Open Seminars increased to 124.5% YoY to 6,537, of which online attendees were 5,709 (composition ratio was 87.3%). (1) Monthly number of On-Site Training conducted (Unit: time) FY2021 FY2020 Number of trainings conducted (YoY) 986 (112.4%) 1,671 (110.2%) 1,795 (116.9%) 1,341 (109.7%) August September October November December January (Composition ratio) (59.5%) (67.9%) (49.9%) (47.8%) (46.9%) (54.6%) 1,175 (101.9%) 798 70 587 65 834 62 858 48 629 42 1,034 (139.4%) 565 44 Conducted online DX-related trainings* *Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings (2) Monthly number of attendees at Open Seminars (Unit: attendee) FY2021 FY2020 August September October November December January Number of attendees Conducted online (YoY) 7,211 (185.8%) 6,270 7,551 (137.2%) 6,537 7,713 (107.0%) 6,647 (Composition ratio) (87.0%) (86.6%) (86.2%) 8,555 (114.0%) 7,378 (86.2%) 8,172 (110.4%) 7,096 (86.8%) 6,537 (124.5%) 5,709 (87.3%) 875 816 806 837 1,007 889 DX-related trainings *Consolidated subsidiaries are included. 2. IT Services Business The number of paid subscribers for Leaf (HR support system) reached 442 (+10 MoM) organizations and the number of its users increased to 1,873,705 (+24,935 MoM). The cumulative number of orders delivered for Stress Check Support Service increased to 122 since the beginning of the fiscal year (+22 YoY). (3) “Leaf (HR support system)”: Total number of paid subscribers (organizations) FY2020 FY2021 August September October November December January (Unit: organizations) (changes from end of previous FY) (+162) (+164) 1,680,364 1,756,583 1,800,591 1,826,620 1,848,770 1,873,705 HR support system, “Leaf” (MoM) No. of users No. of customization * total no. since the beginning of FY Web conversion service for appraisal forms (MoM) No. of orders delivered (by month) Cumulative no. of orders delivered *since the beginning of FY (YoY) No. of orders to be delivered (by month) 410 (+6) 110 123 (+4) 5 307 (+63) 187 412 (+2) 144 128 (+5) 36 343 (+61) 195 420 (+8) (+8) 2 129 (+1) 9 9 (+1) 235 426 (+6) (+14) 5 130 (+1) 26 35 (+21) 280 432 (+6) (+20) 15 134 (+4) 67 102 (+46) 235 *The number of customizations shows the number of organizations which add their own functions when implementing Leaf. *Figures above are calculated at the end of each month. (4) Stress Check Support Service: Number of orders delivered and orders to be delivered FY2020 FY2021 August September October November December January (Unit: organizations) *Note that after clients’ inspection, the actual sales will be counted. *This service has the highest number of deliveries in March every year. *The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021. 442 (+10) (+30) 24 135 (+1) 20 122 (+22) 228 3. e-Learning/video Business In terms of the number of outright purchases, sales to the private sector were strong, especially for diversity and compliance-related contents. As for the number of rental viewers, there was an increase in use by public sectors, mainly for management-related contents. (5) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold (Unit: IDs) (Unit: Contents) FY2020 FY2021 August September October November December January No. of video contents sold 85 146 72 94 105 105 (Outright purchase) *by month Cumulative no. since the beginning of FY (141.7%) (52.9%) (38.1%) (276.5%) (169.4%) (131.3%) No. of rental viewers *by month 574 656 1,238 1,560 1,340 1,136 Cumulative no. of rental viewers since the (177.7%) (60.1%) (529.1%) (292.1%) (416.1%) (422.3%) beginning of FY STUDIO (e-Learning) (MoM) 54,382 (+709) 54,674 (+292) 57,112 (+2,438) 57,557 (+445) 58,085 (+528) 58,584 (+499) *Calculation takes place at the end of every month. *The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021. 4. Client base The total number of registered WEBinsource clients increased to 16,690 (+219 organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year. (6) WEBinsource: Total number of subscribers (organizations) FY2020 FY2021 August September October November December January 180 15,578 220 15,798 (92.2%) 213 16,011 (8.9%) 204 16,215 (17.4%) 256 16,471 (28.0%) 219 16,690 (37.2%) No. of new subscribers No. of accumulated subscribers (83.4%) (Progression rate：%) *Figures above are calculated at the end of each month. 5. Contents development The number of new contents developed was 28 for training (On-Site training) and 19 for e-learning. We have set a target of 300 for training and 210 for e-learning for FY2021, and we are taking steady steps toward the target. (７) No. of new contents developed (Unit：trainings, videos) FY2020 August September October November December January No. of new contents for On-Site training since the beginning of FY No. of new contents for e-learning since the beginning of FY 27 305 26 215 16 321 33 248 27 27 14 14 (Progression rate：%) (95.3%) (100.3%) (9.0%) (18.0%) (27.0%) (36.3%) FY2021 27 54 20 34 27 81 14 48 28 109 19 67 (Progression rate：%) (107.5%) (124.0%) (6.7%) (16.2%) (22.9%) (31.9%) ◇ New training contents released in January (28 trainings) For Students & Prospective Employees Planning Ability Think things from a bird’s-eye view Enhance the ability of information utilization Diversity Promotion LGBTQ＋Training Thinking Ability Sales Improve sales skills Marketing Visual merchandising (VMD) Business Document Improve office work skills How to write an application form Work Procedure Improve the productivity Project Management Compliance Compliance training Hospitality Training Entertaining manners to improve customer service Mental Health Mental health for working from home For Managerial Position Sending assessor for On Site training For Middle Class Employees For Veteran Worker Ways to proceed work For new young employees Career Career design for people in 40s. Ways to proceed the work in tele-working era for new employees Develop new business or new product Document Preparation The utilization of behavioral economics of Nudge Theory OA/IT Skills Evaluation How to write work description Business Etiquette Dress code for business person 1 1 1 1 1 1 1 1 1 1 3 2 2 2 2 2 1 1 1 1 1 Essential points of project management (For Assignor) Microsoft Office for beginners (Word/Excel/PowerPoint) 1 1 1 1 1 ◇New videos released in January (19 videos) Basics of Work Evaluation/ Assessment Business mind for young employees How to evaluate the performance of work from home Risk Control and Compliance Compliance and SDGs Cultivation of Subordinate How to assign work Managerial Positions Deal with mid-career workers Leadership How to be a leader Health Care 4 4 3 1 1 1 Communication Communication (Listening, asking, talking) Sales On-line sales skills Efficiency Improvement Time management Thinking skills Marketing discernment Mental health of work from home (Line care) We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos. The preliminary figures above may differ from the upcoming financial statements. This information is created with utmost caution, but we do not fully guarantee the accuracy. 【Inquiries】 Insource Co., Ltd. https://www.insource.co.jp/en/ir/index.html (For media interviews /PR/ Service) CEO Office (PIC: Asai & Ishiwata) Send an email at info_ir@insource.co.jp