インソース（6200） – KPI (Key Performance Indicators) Progress Report for December, 2021 -Increased in the number of On-Site Training conducted (109% YoY)

To Whom It May Concern, Disclaimer: This document is a translation of the Japanese original for reference purposes only. January 4, 2022 Insource Co., Ltd. Takayuki Funahashi Representative Director, President and CEO (Code number: 6200, The First Section of the Tokyo Stock Exchange) KPI (Key Performance Indicators) Progress Report for December, 2021 – Increased in the number of On-Site Training conducted (109% YoY) and attendees at Open Seminars (110% YoY) & Good sales in Video and E-learning Business Insource today announced KPI (Key Performance Indicators) Progress Report for December, 2021. 1.Training Business The number of On-Site Training conducted in December 2021 increased to 109.7% YoY to 1,341 times, of which online training were 629 times (composition ratio was 46.9%). The number of attendees at Open Seminars increased to 110.4% YoY to 8,172, of which online attendees were 7,096 (composition ratio was 86.8%). The number of attendees to the Open Seminars for DX-related training reached a record high. (1) Monthly number of On-Site Training conducted (Unit: time) FY2021 FY2020 July August September October November December Number of trainings conducted 1,364 986 1,175 1,671 1,795 1,341 (YoY) (152.1%) (112.4%) (101.9%) (110.2%) (116.9%) (109.7%) Conducted online 651 587 798 834 858 629 (Composition ratio) (47.7%) (59.5%) (67.9%) (49.9%) (47.8%) (46.9%) DX-related trainings* 62 65 70 62 48 42 *Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings (2) Monthly number of attendees at Open Seminars (Unit: attendee) FY2021 FY2020 July August September October November December Number of attendees 7,084 7,211 7,551 7,713 8,555 8,172 (YoY) (185.8%) (185.8%) (137.2%) (107.0%) (114.0%) (110.4%) Conducted online 6,063 6,270 6,537 6,647 7,378 (Composition ratio) (85.6%) (87.0%) (86.6%) (86.2%) (86.2%) 513 875 816 806 837 7,096 (86.8%) 1,007 DX-related trainings *Consolidated subsidiaries are included. 2. IT Services Business The number of paid subscribers for Leaf (HR support system) reached 432 (+6 MoM) organizations and the number of its users increased to 1,848,770 (+22,150 MoM). The cumulative number of orders delivered for Stress Check Support Service increased to 101 since the beginning of the fiscal year (+45 YoY). (3) “Leaf (HR support system)”: Total number of paid subscribers (organizations) FY2020 (Unit: organizations) FY2021 July August September October November December 1,643,715 1,680,364 1,756,583 1,800,591 1,826,620 1,848,770 (changes from end of previous FY) (+162) (+164) HR support system, “Leaf” (MoM) No. of users No. of customization *total no. since the beginning of FY Web conversion service for appraisal forms (MoM) 404 (+29) (+156) 98 119 (+3) 410 (+6) 110 123 (+4) 412 (+2) 144 128 (+5) 36 343 (+61) 195 420 (+8) (+8) 2 129 (+1) 9 9 (+1) 235 426 (+6) (+14) 5 130 (+1) 26 35 (+21) 280 *The number of customizations shows the number of organizations which add their own functions when implementing Leaf. *Figures above are calculated at the end of each month. (4) Stress Check Support Service: Number of delivered and orders to be delivered July August September October November December (Unit: organizations) FY2021 No. of orders delivered (by month) Cumulative no. of orders delivered *since the beginning of FY (YoY) No. of orders delivered (by month) FY2020 5 307 (+63) 187 2 302 (+60) 140 *Note that after clients’ inspection, the actual sales will be counted. *This service has the highest number of deliveries in March every year. *The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021. 432 (+6) (+20) 15 134 (+4) 66 101 (+45) 236 3. e-Learning/video Business The number of outright purchases has been selling well, especially for new products developed within the past six months, such as SDGs and DX. In terms of the number of rental viewers, used by government offices increased significantly due to the high level of convenience. (5) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold (Unit: IDs) (Unit: Contents) FY2020 FY2021 July August September October November December No. of video contents sold (Outright purchase) *by month Cumulative no. since the beginning of FY No. of rental viewers *by month Cumulative no. of rental viewers since the beginning of FY STUDIO (e-Learning) (MoM) 57 1,191 277 4,980 53,673 (+2,626) 85 1,276 574 5,554 54,382 (+709) 146 1,422 656 6,210 54,674 (+292) 72 72 1,238 1,238 57,112 (+2,438) 94 166 1,560 2,798 57,557 (+445) 105 271 1,340 4,138 58,085 (+528) *Calculation takes place at the end of every month. *The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021. 4.Client base The total number of registered WEBinsource clients increased to 16,471 (+256 organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year. (6) WEBinsource: Total number of subscribers (organizations) FY2020 FY2021 16,011 (+213) 16,215 (+417) 16,471 (+673) (104.3%) July August September October November December Total No. 15,398 15,578 15,798 (changes from end of FY19) (+1,906) (+2,086) (+2,306) (117.1%) (115.5%) (114.1%) (101.3%) (rate of change: %) *Figures above are calculated at the end of each month. We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos. The preliminary figures above may differ from the upcoming financial statements. This information is created with utmost caution, but we do not fully guarantee the accuracy. (102.6%) 【Inquiries】 Insource Co., Ltd. https://www.insource.co.jp/en/ir/index.html (For media interviews /PR/ Service) CEO Office (PIC: Asai & Ishiwata) Send an email at info_ir@insource.co.jp